The case, led by a special agent in the Commerce Department's Bureau of Industry and Security, focused on claims that some Meta employees and contractors could access...
A 10-month Commerce Department probe concluded Meta could view all WhatsApp messages in unencrypted form
So the truth is they store messages encrypted. But what they also do is storing the private keys for those messages.
Meaning they technically do it. But it’s like locking the door for someone who also has the keys.